Difficult Conversations

Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project.

Difficult Conversations

More Books:

Difficult Conversations
Language: en
Pages: 352
Authors: Bruce Patton, Douglas Stone, Sheila Heen
Categories: Business & Economics
Type: BOOK - Published: 2021-01-28 - Publisher: Penguin UK

We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through
Difficult Conversations
Language: en
Pages: 122
Authors: Anni K. Reinking
Categories: Education
Type: BOOK - Published: 2019-05-17 - Publisher: Rowman & Littlefield

This is a great resource for teachers and administrators to communicate more effectively.
Effective Difficult Conversations
Language: en
Pages: 128
Authors: Catherine B. Soehner, Ann Darling
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2016-11-11 - Publisher: American Library Association

Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Difficult Conversations in Medicine
Language: en
Pages: 231
Authors: Elisabeth Macdonald
Categories: Medical
Type: BOOK - Published: 2004 - Publisher: Oxford University Press, USA

This text covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds.
The Complete Idiot's Guide to Difficult Conversations
Language: en
Pages: 336
Authors: Gretchen Hirsch
Categories: Business & Economics
Type: BOOK - Published: 2007-09-04 - Publisher: Penguin

How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming,